Desert Dweller Reptiles

Terms & Conditions -- Orders & Information Click Here

Our 100% Satisfaction Guarantee

All of our reptiles are guaranteed to be of excellent health and eating at the time of shipping. Your 100% satisfaction is very important to us. If you are not 100% satisfied with your purchase please notify us immediately upon its arrival, via email or phone. Your money will be refunded immediately, upon the safe return of the reptile(s) in question. Note: Shipping expenses are non-refundable.

Please Note: We only guarantee live delivery via "Delta," (provided shipping temperatures are within Delta's limits). We are not responsible for any carrier delays, errors, and/or mishandling's caused by the shipping company, other than Delta. We do our best to make sure all reptiles are packed with care to help ensure a safe delivery.

Payment

We accept accept, personal checks, money orders, and wire transfers. We also accept credit cards, bank transfers, debit cards, and more via

PayPal is a secure service that let us accept electronic payments instantly, even without a PayPal account.

All sales and shipping must be prepaid via cleared personal check or PayPal before any reptile(s) will be shipped. For more information on a free and secure PayPal account visit www.paypal.com. Our PayPal account address is Sales@ddreptiles.com. Please make sure you provide us with a complete address (no P.O. Box) and phone number for shipping.

Deposits & Payment Plans

Deposit are accepted and are non-refundable on all of our reptiles. We ask that you put a 25% of the purchase price down as a deposit and will hold the reptile(s) you intend to purchase for a specified period (usually 2-4 weeks).

Payment Plans can be arranged on all of our reptiles. We are flexible and willing to work around what’s best suited for your budget. Please be sure you intend to purchase the animal before entering into a payment plan. Any payment made is non-refundable, but can be credited towards other reptiles if you are unable to fulfill your original commitment.

Please note: If we are unable to provide you with the reptile(s) agreed upon when we entered into agreement via deposit or payment plan your money will be refunded in full.

Shipping Info

Shipping Rates: (Inquire - range from $45 and up, average $65.00). We ship all reptiles, unless otherwise noted, in a styrofoam lined box. Weather permitting: heat packs will be provided.

We can use at our discretion UPS, Fed Ex or Delta Dash/Cargo.

UPS tracking: (800) 742-5877 or http://www.ups.com

Fed Ex tracking: (800) 463-3339 or http://www.fedex.com/Tracking?cntry_code=us

Delta Cargo: (800) 352-2746 http://www.delta.com/business_programs_services/delta_cargo/index.jsp